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Store Manager

Job Description:

• As the Store Manager at Teletime Superstore, you will be responsible for overseeing all aspects of store operations, ensuring excellent customer service, and driving sales performance. You will lead a team of sales associates and support staff to achieve store targets and uphold the company’s standards of excellence in customer satisfaction.

Essential Functions / Major Responsibilities

• Manage and motivate a team of sales associates and support staff. Provide coaching, training, and development opportunities to enhance team performance.
• Ensure a high level of customer service at all times. Resolve customer complaints and issues promptly and effectively.
• Monitor and analyze sales performance metrics. Develop strategies to maximize sales and profitability. Maintain optimal inventory levels and oversee stock management.
• Implement and enforce company policies and procedures. Ensure compliance with health and safety regulations and operational standards.
• Prepare and manage budgets. Control expenses and optimize profitability. Conduct regular financial analysis and reporting.
• Coordinate with marketing teams to execute sales promotions and marketing campaigns. Drive store traffic and customer engagement through effective marketing initiatives.
• Manage relationships with suppliers and vendors. Negotiate contracts and terms to ensure favorable pricing and product availability.
• Oversee maintenance and cleanliness of the store. Ensure a safe and inviting shopping environment for customers and staff.

Employment Requirements

• Prior 1-2 years’ experience in a retail environment in the administrative or a supervisory role is required.
• Strong leadership and interpersonal skills. Ability to lead and motivate a diverse team.
• Proven ability to manage multiple tasks simultaneously and effectively.
• Strong understanding of sales and inventory systems, with a willingness to learn and grow in financial and operational management.
• Excellent communication and customer service skills.
• Completion of secondary school is required.

How to Apply:

By email to hiring.teletime@gmail.com