Job Overview
| Employer: | Kahuna Coffee Company Inc. O/A Tim Hortons |
| Position: | Shift Manager |
| No. of Positions: | 1 |
| Duration/Type: | Permanent/Full Time |
| Primary Location: | 1240 Burloak Dr, Burlington, ON, L7L 6B3 |
| Secondary Location: | 4499 Mainway Drive, Burlington, ON, L7L 7P3 |
| Offered Salary: | $19.50 per hour; The gross salary paid is subject to applicable Federal and Provincial income taxes and other statutory deductions such as EI and CPP. |
| Other Benefits: | Optional group insurance benefits including medical, dental and eyecare coverage on 50% cost sharing basis upon completion of 6 months employment period. |
| Vacation: | 4% of the gross salary |
| Hours of Work: | 35.0-44.0 Hours a week; Overtime rate (X1.5) applicable after 44 hours of work per week |
Essential Functions / Major Responsibilities
- Managing the shift to ensure smooth operation of the restaurant during the assigned shift.
- Overseeing the performance of the staff members during their shift. This includes assigning tasks, providing guidance, and ensuring that employees adhere to company policies and procedures.
- Maintain excellent customer service, and ensure that customers are greeted warmly, orders are accurate and timely, and any customer concerns or complaints are addressed promptly and professionally.
- Training and developing new/existing team members and motivating and encouraging a team to achieve targets.
- Ensuring that food and beverages are prepared and presented according to Tim Hortons’ standards. Monitor product quality, freshness, and presentation to maintain consistency.
- Promotes a cooperative work climate, maximizing productivity and morale
- Resolve customer complaints and rectify issues to provide highest level of satisfaction.
Specific Job Requirements
- Minimum one year of experience in food preparation or service is required. Supervisory experience will be considered as an asset
- Completion of secondary school is required
- Requires excellent communication skills in English, ability to deal with all levels of employees and to resolve customer complaints/issues
How to apply:
By email to jobs.kahunacoffee@gmail.com
More Information
- Address 1240 Burloak Dr, Burlington, ON, L7L 6B3
- Salary Offers $19.50 per hour
- Total Years Experience 0-5
- Education Level High School
- Hiring Company Kahuna Coffee Company Inc. O/A Tim Hortons
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