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Administrative Assistant

Essential Functions / Major Responsibilities

• Overseeing daily office activities to ensure smooth operations.
• Processing and organizing customer repair requests.
• Assigning repair tasks to technicians and tracking progress.
• Maintaining detailed logs of repairs, including parts used and work completed.
• Tracking and managing inventory of repair parts, tools, and equipment.
• Ordering replacement parts and materials as necessary to support repair operations.
• Handling phone calls, emails, and other correspondence to facilitate effective communication within the company and with clients.
• Creating, editing, and managing documents, reports, and presentations.
• Maintaining and updating databases and records accurately.
• Communicating with customers regarding the status of their electronic and computer repairs.
• Answering queries about repair timelines, costs, and technical issues.
• Monitoring and ordering office supplies as needed.
• Generating invoices for completed repairs and ensuring accurate billing based on parts and labor.

Employment Requirements

• Secondary school education is required. A college level diploma in office administration, business administration, or a related field is preferred.
• Prior experience of 3-6 months in an administrative role, preferably in technical or repair environment, is required.
• Ability to manage multiple tasks, prioritize effectively, and maintain organized records.
• Proficiency in both written and verbal communication in English language to interact with customers, technicians, and management.

How to Apply

By email to: jobs.bridgewireless@gmail.com