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Nail Salon Manager

Essential Functions / Major Responsibilities

• Plan, organize, direct, control, and evaluate the overall operations of the nail salon and delivery of personal care services.
• Establish and implement service standards, operational policies, and procedures to ensure consistent, high-quality client care.
• Supervise, schedule, train, and evaluate nail technicians and salon staff; oversee daily service delivery and staff performance.
• Ensure all nail and esthetic services are performed in accordance with established quality standards and client expectations.
• Maintain high standards of hygiene, sanitation, and safety in compliance with applicable health regulations.
• Manage client appointments, service flow, and overall customer experience to ensure satisfaction and retention.
• Address client inquiries, feedback, and complaints in a professional and timely manner.
• Develop and implement service offerings and client-focused strategies to enhance business growth and client retention.
• Monitor operational performance and prepare reports related to service delivery and business activities.
• Oversee inventory of salon supplies and ensure availability of products required for service delivery.
• Maintain a clean, organized, and welcoming salon environment.

Specific Job Requirements

• Completion of secondary school is required.
• Minimum 1 year of experience in a supervisory role in a personal care, salon, or customer service environment is required.
• Strong leadership and staff management skills.
• Excellent customer service and communication abilities.
• Knowledge of nail care services, sanitation standards, and salon operations.
• Ability to manage daily operations in a fast-paced service environment.
• Organizational and problem-solving skills.

Apply by emailing to:

jobs.niceonenails@gmail.com