Job Overview
Employer Name: 2774474 Ontario Inc. O/A Dairy Queen
Position: Shift Supervisor
No. of Positions: 1
Duration: Full Time
Location: 9280 Keele St, Vaughan, ON L6A 1P4
Salary: $16.92 per hour–The gross salary paid is subject to applicable Federal and Provincial income taxes and other statutory deductions.
Vacation: 4% of the gross salary
Weekly Hours: 35.0-40.0 hours a week; Overtime rate (X1.5) applicable after 44 hours of work per week
Essential Functions / Major Responsibilities
- Coordinating and scheduling activities of the shift staff in preparing food, taking orders and customer service etc.
- Supervise food preparation to ensure that food safety and operations standards are maintained, and all food prepared is of the highest quality
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Assist in the management of specific areas of the restaurant during scheduled shifts
- Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in workflow
- Assist the GM with training and coaching crew members to build a highly skilled and productive team
- Ensure that the restaurant is properly organized and staffed
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
- Models performance standards for all team members and work stations
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
Specific Job Requirements
- Minimum 6+ months of high-volume quick service restaurant experience required
- High School diploma or equivalent
- Must be capable of supervising specific areas of the business in a fast-paced environment
- Strong knowledge and application of safe food handling practices
- Highly organized and detail oriented
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
- Requires good communication skills in English, ability to deal with customers and food service employees.
- Ability to write routine reports and correspondence.
Apply for the position by emailing your resume to:
jobs.dairyqueenmaple@gmail.com
